A Company Leader in Personal Care Industry
Case Details
Technologies used: ASP.NET MVC Razor 5 with jQuery, Microsoft SQL Server, Azure DevOps
Project Duration: 6 Months
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Client Overview
Client Goal & Challenges
The primary objective was to create a seamless digital ecosystem that would support both patients and healthcare professionals. Key goals included:
- Enabling patients to request and schedule doctor appointments online.
- Offering digital medical folders for organized and accessible health records.
- Facilitating video consultations for remote healthcare delivery.
- Implementing secure, in-app payment functionality.
- Delivering an intuitive user experience for all platform users.
Challenges included ensuring high standards of data security and compliance with healthcare regulations, building a responsive and accessible user interface, and developing a system that could efficiently manage appointments, communications, and record-keeping.
Solution: What We Built
To address these requirements, we developed a comprehensive, web-based telehealth application tailored for both patients and medical professionals. The solution included:
- Appointment Booking: A streamlined process allowing patients to describe symptoms and request consultations directly from their dashboard.
- Digital Medical Folders: Secure, centralized records accessible to doctors and patients with role-based permissions.
- Video Consultation Integration: Embedded video call functionality for virtual diagnosis and follow-up sessions.
- In-App Payments: Integration of secure online payment gateways to handle consultation fees.
- Role-Based Dashboards: Customized interfaces for patients and doctors to manage profiles, appointments, and messages.
- Appointment Summaries: Automatic generation of visit summaries, including doctor notes and prescriptions.
- Administrative Panel: A robust backend panel for system oversight, user management, and analytics.
This end-to-end solution not only met the client’s expectations but also aligned with healthcare standards and provided scalability for future enhancements.
Team Composition
The project was executed by a compact and highly coordinated team:
- 1 Team Lead overseeing the technical direction and delivery
- 2 Front-End Developers focusing on responsive and user-centric interfaces
- 1 Back-End Developer handling data processing, security, and integration
- 1 Product Owner / Quality Assurance specialist ensuring alignment with business needs and quality benchmarks
Our team worked in close collaboration with the client to refine the roadmap and adapt features based on feedback throughout the development lifecycle.
Technology Stack
- Front-End & Back-End: ASP.NET MVC Razor 5 and jQuery
- Database: Microsoft SQL Server for structured, secure data management
- Version Control & Project Management: Azure DevOps
- Platform: Web application accessible via modern browsers on all devices
This architecture ensured fast development cycles, scalable infrastructure, and secure data handling in compliance with healthcare industry standards.
Impact
The final product brought measurable benefits to the client and patients alike:
- Efficiency Gains: Significant reduction in administrative burden and manual paperwork.
- Accessibility: Patients could connect with their doctors remotely, increasing reach and reducing no-shows.
- Enhanced Engagement: Patients had greater visibility and control over their health data.
- Improved Workflow: Doctors and administrators benefited from automation of key processes like scheduling, record-keeping, and billing.
Overall, the solution provided a modern telehealth experience, improved operational efficiency, and laid the foundation for future enhancements in digital healthcare delivery.